FREQUENTLY ASKED QUESTIONS
What makes Winward floral so unique and different?
Our Natural Stem line produced at our own factory is the most life-like flower line in the industry. Our designers take great lengths to assure Winward permanent botanicals best emulate nature. We take fresh flowers and analyze every fine detail to replicate what you see in nature- from the stemming, to hand-curled petals and hand-brushed highlights apparent with our roses, peonies, and more...
Check out our "Making Beauty Permanent" video at the bottom of our About Us page with a quick introduction as to why it takes time and craftsmanship to make the best.
What makes Winward's product development different?
Winward is the only brand that continues to invest into product development season after season with new technologies, new textures and materials, constantly elevating the quality of the products, and innovating new methods to make flowers closer and closer to fresh flowers!
I want to visit your showroom. Are you open daily?
Winward's showrooms are open by appointment only, except during shows. Please call the local showroom phone number to schedule your visit. For our Dallas showroom, please call 214-658-7390. For our Atlanta showroom, please call 404-749-4895. For our Fremont (San Francisco Bay Area) showroom, please call 1-800-888-8898 or 510-487-8686.
How can I establish credit with Winward?
Upon approval by our credit department, Winward would be happy to extend credit terms to your company. Please download and print our credit application- click Winward Credit Application.pdf.
When the form is completed, please fax it to:
510-886-6888 Attn: Customer Service
A customer service representative will set up your account and forward the application to the credit department for processing.
How can I make payments?
To make a payment by phone, please call 1-510-429-5564.
We accept Visa, MasterCard, Discover, and American Express.
You may also mail checks to:
Winward International Inc.
Attn: Credit Dept.
42760 Albrae Street
Fremont, CA 94538
I want to be able to view your online catalog. Where do I request access to your online catalog?
If you don't have log in access to our online catalog, you will need to register by filling out a brief online form. If you already have a username and password, please use the sign-in feature on our online catalog page. On the same page, you may also request to reset your password if needed. If you're experiencing problems logging in, please contact 1-800-888-8898 or customerservice@winwardsilks.com.
What is your opening and re-orders requirements?
Opening $500
Re-orders $250
Where do you ship out of?
Vacaville, CA.
Our Natural Stem line produced at our own factory is the most life-like flower line in the industry. Our designers take great lengths to assure Winward permanent botanicals best emulate nature. We take fresh flowers and analyze every fine detail to replicate what you see in nature- from the stemming, to hand-curled petals and hand-brushed highlights apparent with our roses, peonies, and more...
Check out our "Making Beauty Permanent" video at the bottom of our About Us page with a quick introduction as to why it takes time and craftsmanship to make the best.
What makes Winward's product development different?
Winward is the only brand that continues to invest into product development season after season with new technologies, new textures and materials, constantly elevating the quality of the products, and innovating new methods to make flowers closer and closer to fresh flowers!
I want to visit your showroom. Are you open daily?
Winward's showrooms are open by appointment only, except during shows. Please call the local showroom phone number to schedule your visit. For our Dallas showroom, please call 214-658-7390. For our Atlanta showroom, please call 404-749-4895. For our Fremont (San Francisco Bay Area) showroom, please call 1-800-888-8898 or 510-487-8686.
How can I establish credit with Winward?
Upon approval by our credit department, Winward would be happy to extend credit terms to your company. Please download and print our credit application- click Winward Credit Application.pdf.
When the form is completed, please fax it to:
510-886-6888 Attn: Customer Service
A customer service representative will set up your account and forward the application to the credit department for processing.
How can I make payments?
To make a payment by phone, please call 1-510-429-5564.
We accept Visa, MasterCard, Discover, and American Express.
You may also mail checks to:
Winward International Inc.
Attn: Credit Dept.
42760 Albrae Street
Fremont, CA 94538
I want to be able to view your online catalog. Where do I request access to your online catalog?
If you don't have log in access to our online catalog, you will need to register by filling out a brief online form. If you already have a username and password, please use the sign-in feature on our online catalog page. On the same page, you may also request to reset your password if needed. If you're experiencing problems logging in, please contact 1-800-888-8898 or customerservice@winwardsilks.com.
What is your opening and re-orders requirements?
Opening $500
Re-orders $250
Where do you ship out of?
Vacaville, CA.
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